Customer Service Representative – 1st Shift - Customer Service

About ICT Billet

At ICT Billet, we have very high standards which require applicants to work efficiently to be able to keep up with the increasing workload and demand that we see growing daily. Our goal is to give our customers the best possible products and service quickly.

If you are an ambitious, highly motivated self-starter interested in starting a career with endless growth possibilities, then stop by and pick up an application (at ICT Billet LLC, 1107 S. West St., Wichita, KS 67213) Monday through Friday 8:30am to 5pm or fill out and submit the application form below. We look forward to speaking with you.

The Role

We are rapidly expanding our operations here at ICT Billet in Wichita, Kansas and are looking for experienced customer service representatives. 

Responsibilities

Job duties include but are not limited to: answering customer phone calls, troubleshooting issues over the phone, recommending parts, answering emails and messages from customers, shipping/pulling orders, and packaging in free time.

Experience/Qualifications

• Knowledge of LS engines/swaps required
• Call center or customer service experience required. 
• Must be able to maintain professionalism with customers and keeping your work area clean.  

This is a very fast paced position with little slow time and requires being on your feet most of the day and lifting up to 60lbs. Applicants are expected to keep up with the high demand we experience on a daily basis and arrive on time and ready to work.

Compensation

Pay starts at $21/hr and up, based on experience.

Benefits

We offer 401k w/ match, paid vacation time, and paid holidays to our full-time employees.